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WhatsApp Automation

WhatsApp Replies, Reminders and Follow-ups That Send Themselves

For businesses whose customers already message them on WhatsApp, and whose team spends hours replying, reminding and chasing by hand.

We set up the official WhatsApp Business API and connect it to your website, CRM and software, so first replies, reminders, updates and follow-ups go out on their own and your team only steps in when a person is needed.

Book a Free WhatsApp Audit Ask on WhatsApp

Free 30-minute call. No obligation.

Automated WhatsApp messages for enquiries, reminders and order updates

What it does for your business

The messages your team types again and again every day, sent on time, every time, from your own business number.

An instant first reply to every enquiry

Whether someone taps your website button or a click-to-WhatsApp ad, they get a reply straight away with a menu of options. Their details are saved to your CRM or sheet before your team even picks up the phone.

Reminders and updates that send themselves

Appointment reminders, payment due notices, order and delivery updates go out automatically when something changes in your system, using message templates approved by Meta.

Follow-ups nobody forgets

Leads who go quiet get a planned sequence of follow-ups that stops the moment they reply. Your team shares one WhatsApp inbox, so every conversation has an owner.

How we set it up

  1. 01

    Free audit

    We list the messages your team sends by hand and decide what to automate first.

  2. 02

    API & approvals

    We set up your WhatsApp Business API account and submit your message templates to Meta for approval.

  3. 03

    Build & connect

    We build the reply menus, reminders and follow-ups and connect them to your website, CRM or software.

  4. 04

    Launch & improve

    We go live, watch delivery and replies, and fine-tune the messages that are not working.

Pick a starting point

Every business is different, so these are starting points. We confirm the exact scope and a fixed price after the free audit.

WhatsApp Starter

For businesses that want every enquiry answered instantly

Fixed quote after your free audit

  • Official WhatsApp Business API setup
  • Business profile with logo, hours and links
  • Instant auto-reply with an options menu
  • Enquiries saved to a Google Sheet or email
  • Website WhatsApp button
Recommended

WhatsApp Growth

For businesses that want reminders and follow-ups running on their own

Fixed quote after your free audit

  • Everything in WhatsApp Starter
  • CRM integration
  • Automated reminders and status updates
  • Lead follow-up sequences
  • Shared team inbox

WhatsApp + AI

For businesses that need their own software connected, plus AI replies

Fixed quote after your free audit

  • Everything in WhatsApp Growth
  • Integration with your billing, booking or ERP
  • AI chatbot replies trained on your business
  • Campaigns to opted-in customers, with reports
  • Routing by branch or department

WhatsApp message fees are charged by Meta and depend on your volume. We estimate them for you in the proposal.

Representative example

A coaching institute that stopped chasing fees by phone

A typical setup for an institute handling admissions enquiries, fee collection and class updates for hundreds of students.

Before

  • Staff spent hours every month phoning parents about pending fees
  • Class and schedule changes were typed out to WhatsApp groups by hand
  • Enquiries from ads waited hours for a first reply, and many went cold

After

  • Fee reminders go out automatically before and after the due date, with a payment link
  • Schedule changes reach opted-in parents and students from one official number
  • Every ad enquiry gets the course brochure instantly and a counsellor is alerted

This is an illustration of a typical project, not a named client. Real case studies will be added here as they are published.

WhatsApp automation questions, answered

The app is fine for replying by hand from one phone. Automation, integrations with your CRM or software, and several team members working from one number all need the official WhatsApp Business API. We set that up with Meta for you and advise whether to use your existing number or a new one.

Not if it is done properly. We only message people who have opted in, use message templates approved by Meta, and keep an eye on your number's quality rating. Bought contact lists and spam blasts are what get numbers restricted, and we do not do those.

Meta charges for the template messages you send, such as reminders, updates and marketing messages, with marketing messages costing more. Replying to customers who have messaged you first is currently free for a limited window. Rates change from time to time, so we estimate your monthly cost from your volume in the proposal.

Yes, if your software has an API or webhooks, which most modern tools do. If you do not use a CRM yet, we can start with a Google Sheet, or build a simple one for you.

Yes, to customers who have agreed to receive messages from you, using marketing templates approved by Meta. We help you collect that opt-in on your website, forms and invoices so your list grows the right way.

It depends mostly on Meta: business verification and template approval can take anywhere from a few days to longer. The rest depends on how many integrations you need. After the free audit you get a fixed timeline in writing.

Often paired with

AI Chatbots AI replies that answer questions and qualify leads.
Lead Management Track and follow up every lead in one place.
CRM Automation Routing, reminders and pipeline updates in your CRM.

Book a Free WhatsApp Audit

Show us how your team uses WhatsApp today. We will point out which messages can run on their own and what that setup would look like for you.

  • A walk-through of the messages your team sends by hand every day
  • Which replies, reminders and follow-ups can be automated
  • Whether to use your existing number or a new one
  • A written recommendation with a fixed quote and timeline

Prefer to chat? Message us on WhatsApp

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